Returns Policy
Returns Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return most items within 30 days of delivery.
Eligibility
- Items must be unused and in original packaging
- Returns must be initiated within 30 days of delivery
- Proof of purchase required
How to Return
Contact us at support@hooriva.com with your order number and reason for return. We will provide return instructions within 24-48 hours.
Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days to your original payment method.
Non-Returnable Items
- Items damaged due to misuse
- Items without original packaging
For any questions, contact us at support@hooriva.com.